Terms and Conditions
The use of this website implies acceptance of the following Terms and Conditions. We recommend reading them carefully. TORTIYA reserves the right to modify these provisions without prior notice. The latest version of the Terms and Conditions can always be accessed on this page.
Accessing and using the website https://tortiya.ro/ implies your explicit agreement to these Terms and Conditions and represents the understanding between the parties.
The relationship between the parties is governed by the following legal acts:
- Government Ordinance no. 21/1992 regarding consumer protection
- Emergency Ordinance no. 34/2014 regarding consumer rights within contracts concluded with professionals
- Law no. 363/2007 regarding unfair commercial practices in relation to consumers and the harmonization of regulations with European consumer protection legislation
- Law no. 365/2002 regarding electronic commerce
TORTIYA grants the user limited access, for personal purposes only (placing online orders, obtaining information, and viewing products), to the website https://tortiya.ro/ and does not grant the right to download, modify, reproduce in whole or in part, copy, resell, or exploit the website in any commercial manner without prior written consent from TORTIYA.
All content on the website https://tortiya.ro/ – including images, texts, graphic elements, logos, design materials, symbols, photo/video materials, scripts, and other data – is the property of TORTIYA and is protected by copyright and intellectual property laws.
The use of any of the above-mentioned elements without the written consent of TORTIYA is prohibited and punishable according to the applicable legislation.
The domain https://tortiya.ro/ and the TORTIYA visual identity, including the logo, trade name, and all associated branding elements, may not be used, copied, or reproduced without prior written permission from the company.
The products presented on https://tortiya.ro/ are created and sold by TORTIYA. As handcrafted products made individually to order, slight differences in decoration, shade, or details compared to the presentation images may occur.
Product prices may be changed at any time without prior notice. The final sale price will be confirmed at the moment of order placement and confirmation.
TORTIYA reserves the right to refuse incomplete orders, technically impossible requests, or orders containing incorrect information.