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Privacy Policy

The confidentiality of your personal data is one of the main concerns of TORTIYA, acting as a data controller.

At TORTIYA, we believe that ensuring the protection of personal data is an essential commitment. Therefore, we dedicate all necessary efforts and resources to process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as any other applicable legislation in Romania.

This Privacy Policy applies to TORTIYA customers and users of our online services who access the website https://tortiya.ro/.

Through the website https://tortiya.ro/, TORTIYA may collect and process personal data in accordance with the applicable legal provisions regarding personal data protection and the free movement of such data.

By providing your personal data, you expressly and unequivocally agree to its use by TORTIYA for the following purposes:

  • creating and managing a personal account, where your name, email address, and delivery address may be requested;
  • processing and delivering orders;
  • contacting you in the event of any issues related to your order or delivery;
  • responding to inquiries, complaints, or suggestions;
  • communications regarding TORTIYA orders, products, or services.

Your personal data will be stored only for as long as necessary to fulfill the purposes for which it was collected or in accordance with applicable legal obligations.

You have the right at any time to request access to, rectification, deletion, or restriction of the processing of your personal data by sending a written request to the email address provided on the website https://tortiya.ro/.

TORTIYA implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration.

By using the website https://tortiya.ro/, you confirm that you have read and accepted this Privacy Policy.